Everything you need to know about your 788 Game account — deposits in PKR, cricket and PSL betting, withdrawals, bonuses, slots and how to get support when you need it.
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Whether you are brand new to 788 Game or have been playing for a while, questions come up — and that is completely normal. This FAQ page covers the most common things Pakistan players ask about the platform, from how to create an account and make your first PKR deposit, through to how withdrawals work, what happens with bonuses and how to get help when something does not look right.
We have organised everything into clear sections so you can jump straight to what matters to you. If your specific question is not here, the 24/7 support team is always available and will usually sort things out quickly — especially if you have your registered mobile number handy when you contact them.
A quick reminder of the key features Pakistan players rely on every day.
Live ball-by-ball markets on every PSL match, T20 internationals and ODIs. Bet in PKR with odds that update in real time throughout the game.
Explore BettingTop up and cash out in Pakistani Rupees using JazzCash, Easypaisa, Raast, bank transfer or cards. No currency conversion, no hidden fees on our end.
Withdrawal InfoVideo slots, jackpot slots, classic reels and live dealer tables — all in one place. Many titles support demo mode so you can try before you bet real PKR.
Browse SlotsWelcome bonuses on your first deposit, PSL season offers, reload bonuses and free spins. All current promotions are listed on the Promotions page with clear terms.
See PromotionsDownload the 788 Game APK and get the full platform on your Android phone. Biometric login, live betting and instant deposits — all optimised for Pakistani mobile networks.
Get the AppGot a question that is not in the FAQ? The support team is available around the clock via live chat and email. Most issues are resolved within a few minutes.
Contact UsIf you are reading this FAQ before signing up, that is actually a good sign — it means you are approaching online gaming with the right mindset. Understanding how deposits, withdrawals and bonuses actually work before you put any PKR in will save you a lot of frustration later. Most of the questions we get from Pakistan players come from misunderstandings that are easily avoided if you spend a few minutes here first.
The single most important thing to keep in mind is that wagering requirements on bonuses are real. A bonus is not the same as cash in your wallet — it becomes withdrawable cash only after you have met the playthrough condition. If you want to deposit and withdraw freely without any restriction, you can always opt out of the bonus at the time of deposit. Neither option is better than the other — it depends entirely on what you are planning to do with your balance.
KYC verification is another area where Pakistan players sometimes run into delays. The platform requires that the name on your 788 Game account matches your CNIC and your linked payment account exactly. Even small differences — a missing middle name, a slightly different spelling — can cause a withdrawal to be held up. Sort this out early by submitting your KYC documents shortly after registration, well before you want to make your first withdrawal. The process is straightforward and only needs to be done once.
For cricket and PSL betting specifically, it helps to understand how the platform handles abandonment and weather-affected matches. Pakistan cricket fans know better than most that matches can be interrupted — the rules on void bets and reduced-overs results are laid out in full in the Betting Rules section. Reading these before placing a large bet on a match with uncertain weather conditions is just good practice.
Finally, if you ever feel that your gaming is getting out of hand — whether that is time, money or just the way it is affecting your mood — take a step back. 788 Game is entertainment, not a financial strategy. Use the self-exclusion and deposit limit tools in your account settings if needed, and visit the Responsible Gaming page for practical guidance. Playing within your means makes the whole experience more enjoyable over the long run.
Terms and Conditions apply to all games, bonuses and promotions on 788 Game. Please read the Terms and Conditions before depositing. 18+ only. Please play responsibly.
Our support team is available 24/7. Choose the channel that works best for you.
The fastest way to get help. Open live chat from any page while logged in and a support agent will respond within minutes — day or night.
For detailed queries, account issues or KYC questions, email the team at [email protected] — include your registered mobile number for a faster response.
Browse this FAQ page for quick answers on account, payments, betting, slots and bonuses. Most common questions are covered with clear step-by-step answers.
About UsCreate your free account in under two minutes, make your first PKR deposit via JazzCash or Easypaisa, and start betting on PSL cricket or spinning your favourite slots today.
18+ only. Please gamble responsibly. Gaming is entertainment, not a guaranteed source of income.